How to Fix ‘Cellular Network Not Available for Voice Calls’ Error


Every smartphone user relies on their device’s ability to make and receive calls, which is fundamentally underpinned by its connection to a cellular network. However, at times, you may encounter a message saying “Cellular Network Not Available for Voice Calls.” This issue is not brand-specific and can occur across different smartphone models like Motorola, Moto G Power, or any Android device using various network providers like Verizon, T-Mobile, or Tracfone. This guide will delve into what this error means, its causes, and how to fix the ‘cellular network not available’ error.

What is ‘Cellular Network Not Available for Voice Call’ Error?

The ‘Cellular Network Not Available for Voice Call’ error indicates that your device is unable to connect to your cellular network, rendering you unable to make or receive voice calls. This error can be a significant inconvenience, especially when there’s a crucial call to make.

What Causes the Cellular Unavailable Error?

Several factors can cause this error:

  • Location: If you’re in an area with poor network coverage, your device may display the ‘cellular network not available’ error
  • Airplane Mode: If accidentally enabled, it can interrupt your phone’s connectivity
  • Outdated Software: Running outdated software on your device can cause compatibility issues with network frequencies, leading to connectivity problems
  • Network Provider Issues: Sometimes, network operators may be performing maintenance or experiencing issues, causing connectivity interruptions
  • SIM Card Issues: A damaged or improperly inserted SIM card can cause this error

Mobile Network Not Available: Easy Fixes

Here are a few simple steps to fix the ‘cellular network not available for voice calls’ error:

  1. Check if Cellular Networks are Available: Verify your location and ensure you’re in a place with good network coverage. You can also check your network provider’s website for outage information
  2. Disable the Airplane Mode: Make sure that your device is not in airplane mode. You can check this by going to the settings app, then look for “Airplane Mode” or “Flight Mode”. If it is enabled, switch it off
  3. Restart your Device: A simple restart often fixes many issues, including network errors. Hold the power button until the restart option appears, then select it
  4. Enable Data Roaming: Sometimes, enabling data roaming can resolve network issues. You can do this by going to “Settings > Cellular > Data Roaming”
  5. Auto-Select the Network Operator: Instead of manually selecting a network, allow your phone to auto-select the network operator. Go to “Settings > Mobile Network > Network Operators > Choose Automatically”
  6. Install the Software Updates: Keep your device updated with the latest software to avoid compatibility issues with network frequencies. Go to “Settings > System > System Updates” to check for updates
  7. Reinsert the SIM card: If none of the above steps work, try reinserting the SIM card. Ensure it’s clean and undamaged. Switch off your phone, remove the SIM card, clean it lightly, reinsert it, then switch on your phone
  8. Contact your Network Provider: If all else fails, it’s time to reach out to your network provider

Pro Tips

  1. Regularly update your device’s software to avoid compatibility issues
  2. Avoid staying in areas with weak or no cellular coverage for extended periods
  3. Keep your SIM card clean and properly inserted in your phone


While the “Cellular Network Not Available for Voice Calls” error can be frustrating, the solutions are often straightforward. By following the steps provided, you should be able to resolve the issue and get your device back in working order. Remember, if you have tried all of the solutions and are still experiencing issues, it might be time to contact your network provider or get your device checked for potential hardware issues.


What does ‘cellular network not available for voice calls’ mean?

It means that your device is currently unable to connect to your cellular network to make or receive voice calls.

Why does my phone say ‘cellular network not available for voice calls’?

This can be due to various reasons, such as your location, your phone being in airplane mode, outdated software, network provider issues, or SIM card issues.

What can I do when my phone says ‘mobile network not available’?

You can try various solutions such as disabling airplane mode, restarting your device, enabling data roaming, auto-selecting network operator, updating your device’s software, reinserting the SIM card, or contacting your network provider.